Autoship Policy

Autoship Policy

AutoShips will be fulfilled on a day chosen by Youngevity®. You will be notified of your scheduled ship date. (There is only one autoship per associate ID.)

(1) All new AutoShip requests must be received in the office of Youngevity® by the last business day of the month to be processed for the following month. (2) Youngevity® is not responsible for delays in the delivery of an AutoShip request caused by the U.S. Postal Service, or any other courier service public or private.( 3) All AutoShip requests must be received on an official Youngevity® AutoShip Order form. The order form must be filled out completely. Any omissions of information will render the AutoShip request invalid and will need to be resubmitted. (4) Youngevity® can receive faxed, photocopied, internet and original autoship forms. AutoShip requests will be accepted with the original signature. Youngevity® cannot receive a request for AutoShip via the telephone. (5) All AutoShip requests must be paid with a valid credit card. (6) At this time Youngevity® does not accept any other payment method for AutoShip. (7) All AutoShip forms must have the billing address of the credit card (this information will be verified with the credit card company). Any information found to be incorrect will render the AutoShip request to be invalid and will need to be resubmitted. (8) AutoShip orders are not automatically qualifying orders. An AutoShip order may be of any size. It is the responsibility of the individual Associate to qualify for commissions with the required Personal Volume purchase. (9) Any and all changes to an existing AutoShip are treated as a new AutoShip Request and are subject to the same requirements. Any and all changes to an existing AutoShip must be clearly identified as a change to avoid a duplicate AutoShip order being created. (10) Youngevity® is not responsible for any information found to be inaccurately represented by any financial institution. (11) Any order not authorized for payment via a credit card will be cancelled for that month. Any order not authorized for payment via a credit card for two months in any twelve month period will be rendered void and be required to be resubmitted with another credit card number as payment. If the new credit card is not authorized for payment during the twelve month period, the associate will not be allowed to AutoShip and will instead need to place orders using other methods. (12) Youngevity® will cancel any AutoShip that is subject to a consumer credit card charge back. An AutoShip cancelled for this reason is not eligible for renewal. (13) An Associate may change an AutoShip every sixty days via the internet or mailed to the corporate office. (14) Unauthorized duplication of an AutoShip Form is prohibited. Written permission from Youngevity® is required before any duplication of any form is permitted. (15) Any AutoShip that is refused delivery will be issued a refund upon receipt. Youngevity® processing fees will be deducted for all refunds issued on AutoShips.This also applies to AutoShips refused delivery. (On any first time Autoship orders placed through young90health.com and wishes to cancel or return will still be charged the standard shipping fees.) (16) A cancellation letter must be submitted to Youngevity® to cancel an existing autoship order. The cancellation letter may be faxed or mailed. (17) Prices are subject to change without notice.  USA and Canada residents must have at least a $50 autoship order to receive free shipping.  Any orders placed under $50 will be charged for shipping. NZ/AUS residents must have at least a 100QV autoship order to receive free shipping.